Returns & Exchanges – Vedic Science
At Vedic Science, customer satisfaction is our priority. We strive to provide premium-quality skincare products. If you are not completely satisfied with your purchase, please review our Returns & Exchanges policy below.
Return Eligibility
Returns are accepted only if:
- The product received is damaged, defective, or incorrect.
- The return request is made within 48 hours of delivery.
- The product is unused, unopened, and in its original packaging.
For hygiene and safety reasons, opened or used skincare products cannot be returned or exchanged.
Exchange Policy
We offer exchanges only for:
- Damaged products
- Defective items
- Wrong product delivered
Once your request is approved, the replacement product will be shipped to your address.
Non-Returnable Items
The following items are not eligible for return:
- Opened or used products
- Products damaged after delivery
- Products without original packaging
- Sale or discounted items
How to Request a Return or Exchange
To request a return or exchange:
- Contact us within 48 hours of delivery.
- Share your order details and product images.
- Our support team will review and assist you with the process.
Refund Policy
- Refunds are processed only if a replacement is unavailable.
- Approved refunds will be credited to the original payment method within 5–7 business days.
Cancellation Policy
- Orders can be cancelled before dispatch.
- Once the order has been shipped, cancellation requests cannot be accepted.
Contact Us
Vedic Science
Address:
5 Rasta, Supela, Bhilai,
Durg, Chhattisgarh – 490023
Phone:
+91 9109233319
Email:
Vedicscience17@gmail.com